![]() Much of your data can be carried over from OnSite to Retail, and we'll be there to guide you through the process, starting with a webinar that will give you an overview of the entire process. ![]() Once that's all set, log in to your Lightspeed.Making the switch from Lightspeed OnSite to Lightspeed Retail is an exciting endeavor, but it doesn't have to be a completely fresh start. Before you get going, you'll probably want to double-check you have your device with all the right settings - we wrote a guide on iOS, Android & Windows best practises for you.When the Internet comes back, the data will then be transferred to the cloud and it’s like nothing happened! Learn more about Using Lightspeed offline. Yes, you read that right.ĭuring the period of Internet service outage, data is stored in the device. It’s a good thing Lightspeed can work offline. It’s one of the things that bind humanity. Learn more about iPad / Android / Windows Device Best Practise. Mobile devices with larger screens are great for this because you get a better view of everything at once. Should I use a mobile phone or tablet for taking orders? It is best to have one register per device that is used to take orders. Point of Sale - The number of devices that can access POS (at the same time) depends on how many registers you've set up from the Back Office. For this part of the app, you can have as many people logged in at one time as you need. Lightspeed is cloud-based and can be accessed from anywhere with internet.īack Office - If you are wanting to make changes to your Account, view reports, manage users, edit products, view stock, and similar functions, you'll need to access the Back Office. ![]() If you don’t have a Lightspeed account yet, learn about creating a new Lightspeed account here.įrequently Asked Questions How many devices can I connect to Lightspeed at a time? ![]() Once you open the app, you can sign in to your Lightspeed account. A Google account allows you to access the Play store and adds security and privacy measures to your device.We'd recommend that you keep a separate one for your business devices. □ Before downloading, you'll need to create a Google Account. If you don’t have a Lightspeed account yet, learn about creating a new Lightspeed by Lightspeed account here. Once you open the app, you can sign in to your Lightspeed by Lightspeed account. If you are working with a completely new Apple device or you need to replace an old device with a new one, check out these steps on how to set it up.You can also try to check whether you already have an Apple ID An Apple ID lets you access the App store & adds some security if your device goes missing.□ Before downloading, you'll need to create an Apple ID. Note - Watch this video to see the Lightspeed App in action!ĭownload the Lightspeed App for iPad or iPhone /ĭownload the Lightspeed App for Android /ĭownload the Lightspeed App on your iPad or iPhoneĭownload the app and take us everywhere on your Apple device. Note - Not yet sure what hardware you can use? Check out our guide on compatible hardware. The app also allows you to quickly access Back Office reports and functionalities wherever you go. Lightspeed's free iOS, Android, and Albert apps turn your iPad, iPhone, Android or Albert device into a full-featured point of sale solution.
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